Eth 2.0 can do wonders in terms of usability, as said by its founder Viktor Bunin. He defines it as a "credible neutrality". Eth 2.0 will make the model more scalable as well as reliable. Currently due the high gas fees people often opt for DeFi instead of eth, with eth 2.0 this will be changed as mentioned in the article it empowers and enables self-sovereignty.