[https://www.nytimes.com/interactive/2021/07/20/nyregion/ny-service-workers-covid.html?action=click&module=Spotlight&pgtype=Homepage](https://www.nytimes.com/interactive/2021/07/20/nyregion/ny-service-workers-covid.html?action=click&module=Spotlight&pgtype=Homepage) >"The city’s 2.5 million service workers were at the center of the pandemic as it ravaged New York. Some kept the city running, often at risk to their own lives. Others found themselves unemployed indefinitely in one of the most expensive cities in the country."