How did such an advanced country leave so many people technologically behind? Experts and former Federal Communications Commission officials describe a federal government that has neglected to treat broadband as a public utility, instead relying on the largely self-regulated internet industry to provide service wherever it wanted, for the price of its choosing. The United States government has historically not seen fast internet as something everyone should have, like it does water or even phone service, and the consequences are becoming frighteningly apparent. “I was responsible for this, and I failed,” Tom Wheeler, who served as chairman of the FCC under President Barack Obama, told me recently.